Typical Question:

What do I need to ask before I buy loan accounting software?

Before I Buy Loan Accounting Software.

What is a loan accounting software system?
Will it run on my computer?
What do I need to know to operate it?
What are its major features?
How do I get my data into it?
If I don't like it, can I get a refund?

Will it run on my computer?

All our loan accounting and loan tracking products are designed specifically for computers running Microsoft Windows. It is believed to be 100% compatible with any version of windows from Windows95 forward.  We no longer develop or test on Windows 95, 98, or ME. All development and testing are on Windows 2000 and XP.

Memory and disk space are not a problem. Any modern computer will have adequate memory and disk space.

The display should have a resolution of at least 800x600 or greater.

What do I need to know to use it?

To successfully install and operate one of our loan accounting or loan tracking systems, certain skills are required. These are skills we cannot teach over the telephone. You must have them before you start. All instructions and support documents assume you have them.

General Computer Skills Required

Start the computer.
Log on to the internet.
Browse web pages.
Download files to the desktop.
Print web pages.
Send and receive email.
Attach files to email you send.
Retrieve attached files from email you receive.

Windows Skills Required

Restart Windows when necessary.
Use the Start Menu.
Use the Windows Explorer to navigate the disk and locate or open files.
Copy one or multiple files from one folder to another.
Create and delete folders.
Copy files from / to the desktop.
Cut and Paste.
Drag and Drop.

Additional Skills for Multi-user Systems

Use the Explorer to view, copy, delete files and folders on the network drives.
Use the Windows Explorer or My Computer to allow sharing of files and folders on your computer.
Create a shortcut on the desktop.

Loan Accounting Skills

You need to understand interest calculation and accrual. You should be able to calculate late charges and payoffs. The system does these calculations for you  but if you don't have the skills to do it yourself, you will not fully understand how to use the results.

Loan Tracking Skills

You should understand what documents are needed to originate a loan. You should understand what to do when a loan becomes delinquent. You should understand the process of keeping up with past due status and late charges. If your loans are collateralized with real estate, you should understand about real estate taxes and insurance.

Loan Servicing Skills

You should understand the process of calculating the daily status of a loan whether it is prepaid or past due. If you can calculate an amortization schedule by hand, you are in good shape here.

How Do I Get My Data Into It?

In many cases, we can import most of your data for you. 

See Loan Data Import for more details.

If your data is not available in a form we can import, you must enter it manually from the keyboard.

 

If I don't like it, can I get a refund?

The primary goal of our company is "No Unsatisfied Customers". To this end, we provide you with an evaluation system that is completely functional. It has no limitations in functionality. It is limited only in time. We make no demands and apply no pressure to buy, you can evaluate the product as long as you like. Two to three months is not uncommon and occasionally it takes people a year to make up their mind.

We ask that you be absolutely sure it does what you need before you buy it.

the purchase price is NOT refundable.